As Social Media Manager with Voices.com, an online marketplace that connects brands with professional voiceover talent, I consider myself Voices.com’s #1 cheerleader and am a proud advocate and promoter for the company. I started with Voices.com in December of 2009 as the first Account Executive to help the development of our sales team. As an Account Executive, my primary focus was telephone sales by accurately representing Voices.com’s products and services to our customers.
However, my role significantly changed after attending PodCamp Toronto 2010, the “unconference” for new media enthusiasts, when they announced that Facebook pages are the new group! The entire marketing team understood the need to focus our presence and efforts to the creation of a company Facebook page. Since I have such a strong passion for social media, I volunteered my creative input, personality and time to our social media efforts to represent the brand online. Soon enough, a schedule was created for me to spend an hour a day updating all Voices.com social media channels, while maintaining my role as an Account Executive.
As our social media popularity grow online, my new role was clearly defined into a full position as Social Media Manager beginning January 2011. As Social Media Manager, I serve as the eyes and ears of the company while managing day-to-day social media activities online. I am actively engaged in the online community through conversations and answering customer needs through channels such as Facebook, Twitter, LinkedIn, YouTube, Google+, Pinterest and many more. My love for Voices.com is translated through the content shared with our community, my positive attitude towards our customers and the love for connecting with people through social media.
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